DEDICATED VIRTUAL ASSISTANT
AND TAILORED SUPPORT.

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Hi there, my name is Ellie and I love nothing more than taking calm control of a hectic schedule and helping people get organised! I started my Virtual Assistant business in 2018 and I am on hand to provide dedicated, tailored and trusted support for your business without the financial commitment of a permanent employee.

For over 20 years, I have provided senior PA, administrative assistance and project support to many people, teams and organisations. I have coordinated complex travel itineraries and busy diaries, organised events and training courses and streamlined internal procedures for more efficient working; all whilst providing support in every other area of office administration. My experience has been in Marketing, PR, Finance, Recruitment and HR.

I am proficient in all Microsoft Office applications. I use Xero, Quickbooks, DropBox, Infusionsoft and Zoom on a daily basis. I am also a CIPD Associate L5 with experience of generalist HR practices, managing employee relations and contract negotiations.

Working from private office space at my home in Surrey with an array of tools at my fingertips, I am able to work efficiently in a virtual world. I am organised, resourceful and give 100% to my clients allowing them to sit back and know that those everyday essential tasks are being taken care of. If you’re looking to hire a virtual assistant to support your small business, whether that's on a retained basis or simply when you need an extra pair of hands, then look no further. Book in for a free introductory call to discuss how I can help take the pressure off and allow you to focus on growing your business.

How may I assist you?

If you are a business owner, you need to focus on what you do best and outsource the rest.

As your Virtual Assistant I can support with all the jobs that need doing, but don’t necessarily need doing by you - freeing up the time spent on those everyday tasks, allowing you to focus on moving your business forward.

This is just an example of the sorts of tasks I can take off your to-do list as your freelance assistant, but if there is something you have in mind that is not listed, please do ask.

GENERAL ADMIN

  • Data Entry
  • Database Audit
  • Event Coordination
  • Inbox & Diary Management

HR & RECRUITMENT

  • Employee Relations Advice
  • Onboarding New Starters
  • Payroll Coordination
  • Writing Job Descriptions
  • Drafting Contract Documents

SALES & MARKETING

  • Proofreading
  • Competitor Research
  • Mail Out Campaigns
  • Sales Support
  • Front of House Support

TRAVEL

  • Business Travel Itineraries
  • Accommodation & Transfers
  • Visa Applications
  • Destination Research

LIFESTYLE

  • Household Support
  • Gift Sourcing
  • Vehicle Insurance, MOTs & Servicing
  • General Life Admin!

FINANCE

  • Daily Bookkeeping
  • Raising Invoices
  • Expenses Records
  • Credit Control/Debtors
  • Bank Reconciliation

Rates & Packages

The beauty of working with a Virtual Assistant is that you only pay for the support you need and there are no hidden extras. I pay my own taxes, am fully insured and compliant and provide all my own equipment. You wont have to cover holiday or sick pay or pension contributions and can scale up or down the level of support as and when required.

HOURLY PACKAGE

BASIC

£35 per hour

If your business requires support on an adhoc basis, paying for VA support by the hour provides you with the assistance you need, when you need it. Ideal for one-off projects or if your business needs an extra pair of hands during busy seasonal periods. Simply contact me to talk through your requirements and we can make a plan that works for you. This package is the perfect option for new clients and those wanting to explore the benefits of using a VA for the first time.

ADHOC

Payable at the end of each calendar month.

PROJECT

Payable on completion of project
(50% upfront payment may be required depending on scope of project).


RETAINER PACKAGES

I know that a lot of work goes into maintaining all the different areas of a business. Investing in regular, tailored VA support guarantees the availability of a Virtual Assistant for a set number of hours per month. My VA packages offer complete peace of mind that you have the resource in place where it’s needed the most. Choose the best Virtual PA solution for your small business by reviewing the packages below or contact me to discuss a bespoke requirement. I am here to help you meet both your short-term and long-term goals - your business is in good hands.

ESSENTIAL

10 hours a month: £300

This VA support essential package will allow you to keep up the momentum in your business without getting caught up behind the scenes on those essential, but time consuming, tasks.

CLASSIC

20 hours a month: £580

For the areas of your business that require consistent management, this classic package is the answer to all your needs and perfect for recurring daily or weekly tasks.

PREMIUM

35 hours a month: £980

Big business goals require a clear focus so now is the time to delegate all those tasks that need doing, but don't need doing by you! This premium VA support package will provide you with dedicated, tailored support across whatever areas of your business need it the most.

COUPLE OF POINTS TO NOTE:

Monthly retainers are payable on the 1st of each month / Unused prepaid retainer hours cannot be carried over / I log my hours so that I can provide a breakdown of the time spent on any task or project / For retainer clients, I always notify you as I am approaching your monthly hours limit / If extra hours are required in excess of prepaid retainers, these are charged at my standard hourly rate of £35 per hour and are subject to availability

TESTIMONIALS

Don’t just take my word for it, here’s some feedback on my virtual PA services from my lovely customers.

“I have worked with Ellie for a long time now and she has always been one of the most consistent members of my team and always gives 110%. Loyal, hardworking, caring and focused comes to mind.

Ellie’s will to exceed expectation and always over deliver, coupled with her genuine care for everything she does, makes her a priceless part of our businesses. Her attention to detail and incredible work ethic always impresses me and she always completes tasks quickly, efficiently and effectively and comes back for more.

I have no doubt recommending Ellie to any business, she will be a huge benefit and provide everything that you would expect and much more!”

Peter Licourinos, Heritage Property Investment Group

"I sought Ellie's expertise with Xero when I found myself behind on my accounting and reconciliations. Ellie's knowledge of the programme was invaluable. She organised everything in a concise and professional manner which allows me more time to spend coaching clients and less time behind a desk. Having Ellie as my virtual PA allows me to concentrate on the areas of my business that most require my attention. Highly recommended."

Paul Creamer, PGA Golf Professional

“It's been great working with Ellie - has released time that I didn't even think I had. Get's everything done efficiently and on time!”

Mark Lloyd, Co-Founder & Director Property Master Academy

“I have been working with Ellie at Fast Lane VA from the start of our business and she has been a godsend! I have been able to delegate our HR process completely and her knowledge and advice has been invaluable. I would have no hesitation in recommending Ellie to any business in need of a professional and efficient service, whether it be for HR or other administrative areas.”

Fariba Sahai, Fabelle Aesthetics Ltd

“I have known Ellie and worked with her for over 10 years and have always known her to be professional, reliable and truly dedicated.  Ellie is highly capable with excellent attention to detail and always willing to take on new challenges - with a smile!  I couldn’t recommend her highly enough.”

Michael Harmsworth, former Chairman of ESPA International (UK) Ltd

We have worked closely with Fast Lane VA for the last 18 months. Ellie Lane manages key processes which enable us to deliver our business successfully around the world. She is extraordinarily efficient in managing complex situations and individuals. Clear, firm and solutions-oriented communication. She is always very available and attentive to our ever-changing needs. We would highly recommend her services.

Alison Mackay, Primonovo Ltd

“Ellie has been a part of our team for almost a year now. Having never used a virtual assistant before I was a little reluctant to start with, but when my PA left I decided to use Fast Lane VA and have never looked back! The transition from employee to working with a virtual assistant has been so easy and straight forward.

Ellie uses Xero to support us with our day to day bookkeeping requirements such as logging supplier invoices and managing reconciliations, and provides sales support for our property investment training courses using Infusionsoft.

Ellie’s positive and ‘can do’ attitude is a testament to her ability - she is professional, organised, focused and above all extremely approachable. With today’s technology, geography is not a problem, I would (and do) recommend Ellie to anyone looking for a great all round service.”

Jackie Reeves White, Co-Founder & Director Property Master Academy

“Ellie was recommended to me as I was in search of a VA to assist me with some one-off admin tasks to setup some systems and tracking sheets for my upcoming busy summer season. I found her to be personable, a great communicator, switched on and efficient. She completed the task quickly and to a high standard. I will definitely use her again and encourage you to aswell!”

Charlie Flounders Photography

GET IN TOUCH

If you would like to contact me to find out more about how my virtual personal assistant services could help support your small business I would love to hear from you.

07814 456740